B

Tennova Healthcare-Volunteer Martin

Hospital Information

MedicalCare.com

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Tennova Healthcare-Volunteer Martin is a Proprietary Acute Care Hospital offering emergency services in Martin, TN.

Tennova Healthcare-Volunteer Martin's overall quality rating is average. The safety score is while patient surveys show it has above average recommendation scores.



Hospital Overall Rating

  • B

    Overall Rating

    This hospital's Overall Rating is greater than the average hospital.

    + Learn more
    worst
    best
    average
    Overall Rating Percentile
    61.39

    Evaluating a hospital is difficult. Rather than opinion, the above overall rating and the Safety Ratings below are based on analysis. This sophisticated 5 star statistical rating model was created for the Centers for Medicare & Medicaid Services (CMS) by statistical experts at Yale University.

    We have converted their original 5 star rating to a letter grade based on ranking the hospital into it's star rating percentile. A score of 88 would mean that this hospital scored above 88% of other measured hospitals - in the top 12%. This translates to a letter grade as follows: below 60 is an F, 60-69 a D, 70-79 a C, 80-89 is a B, and 90-100 is an A.

    The purpose of the model is to represent hospital quality based on facts. But facts can be complicated, no hospital is quite the same. Consider that some hospitals treat much sicker patients than others. This overall ratings takes into account pre-existing health conditions, population served, and overall outcomes to give you the most comprehensive, reliable hospital comparison rating.

    Known limitations of this model are that much of the data is collected solely for Medicare patients. Also, keep in mind that it accounts for a breadth of services across the entire hospital, departments that are in fact excellent may be overshadowed by others that are not.

    We hope that the overall hospital rating will serve as a starting point for understanding your local hospital offerings. We encourage you to also look further into the [link]technical details of this rating[/link] and study the specifics provided below to form your own personalized, more detailed perspective on this hospital's quality of care.

Safety Scores

  • Infections

    These health measures listed here are graphed in relation to the nation's worst, average, and best reported values.

    worst
    best
    average
    Catheter-associated urinary tract infections (CAUTI) in ICUs and select wards
    No Different than National Benchmark
    0
    Clostridium difficile (C.diff.) laboratory identified events (intestinal infections)
    No Different than National Benchmark
    2.52

  • Complications

    These health measures listed here are graphed in relation to the nation's worst, average, and best reported values.

    worst
    best
    average
    Rate of complications for hip/knee replacement patients
    Number of Cases Too Small
    0
    Serious blood clots after surgery
    No Different than the National Rate
    4.76
    Blood stream infection after surgery
    No Different than the National Rate
    11.39
    A wound that splits open after surgery on the abdomen or pelvis
    Number of Cases Too Small
    0
    Accidental cuts and tears from medical treatment
    No Different than the National Rate
    1.22
    Pressure sores
    No Different than the National Rate
    0.35
    Deaths among Patients with Serious Treatable Complications after Surgery
    Number of Cases Too Small
    0
    Collapsed lung due to medical treatment
    No Different than the National Rate
    0.39
    Infections from a large venous catheter
    No Different than the National Rate
    0.16
    Broken hip from a fall after surgery
    No Different than the National Rate
    0.06

Disclosures & Footnotes

  • Infections

    2015-01-01 through 2015-12-31

    Catheter-associated urinary tract infections (CAUTI) in ICUs and select wards

    -

    2015-01-01 through 2015-12-31

    Clostridium difficile (C.diff.) laboratory identified events (intestinal infections)

    -

  • Complications

    2012-04-01 through 2015-03-31

    Rate of complications for hip/knee replacement patients

    1 - The number of cases/patients is too few to report.

    2013-07-01 through 2015-06-30

    Serious blood clots after surgery

    -

    2013-07-01 through 2015-06-30

    Blood stream infection after surgery

    -

    2013-07-01 through 2015-06-30

    A wound that splits open after surgery on the abdomen or pelvis

    1 - The number of cases/patients is too few to report.

    2013-07-01 through 2015-06-30

    Accidental cuts and tears from medical treatment

    -

    2013-07-01 through 2015-06-30

    Pressure sores

    -

    2013-07-01 through 2015-06-30

    Deaths among Patients with Serious Treatable Complications after Surgery

    1 - The number of cases/patients is too few to report.

    2013-07-01 through 2015-06-30

    Collapsed lung due to medical treatment

    -

    2013-07-01 through 2015-06-30

    Infections from a large venous catheter

    -

    2013-07-01 through 2015-06-30

    Broken hip from a fall after surgery

    -

Patient Opinions

  • B

    Patient Recommended

    Patients who reported they would recommend the hospital:

    • 72% "YES", patients would definitely recommend the hospital.
    • 22% "YES", patients would probably recommend the hospital.
    • 6% "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it).
  • B

    Delivers Timely Help

    Patients who reported that they received help as soon as they wanted:

    • 66% Patients "always" received help as soon as they wanted.
    • 25% Patients "usually" received help as soon as they wanted.
    • 9% Patients "sometimes" or "never" received help as soon as they wanted.
  • B

    Keeps Rooms Clean

    Patients who reported that their room and bathroom were clean:

    • 74% Room was "always" clean.
    • 18% Room was "usually" clean.
    • 8% Room was "sometimes" or "never" clean.
  • B

    Keeps Quiet Rooms at Night

    Patients who reported that the area around their room was quiet at night:

    • 59% "Always" quiet at night.
    • 31% "Usually" quiet at night.
    • 10% "Sometimes" or "never" quiet at night.
  • B

    Has Nurses who Communicate

    Patients who reported that their nurses communicated well:

    • 77% Nurses "always" communicated well.
    • 17% Nurses "usually" communicated well.
    • 6% Nurses "sometimes" or "never" communicated well.
  • A

    Has Doctors who Communicate

    Patients who reported that their doctors communicated well:

    • 83% Doctors "always" communicated well.
    • 13% Doctors "usually" communicated well.
    • 4% Doctors "sometimes" or "never" communicated well.
  • B

    Controls Pain

    Patients who reported that their pain was well controlled:

    • 73% Pain was "always" well controlled.
    • 20% Pain was "usually" well controlled.
    • 7% Pain was "sometimes" or "never" well controlled.
  • C

    Communicates About Home Care

    Patients who understood their care when they left the hospital:

    • 48% Patients who "Strongly Agree" they understood their care when they left the hospital.
    • 46% Patients who "Agree" they understood their care when they left the hospital.
    • 6% Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital.
  • C

    Communicates About Medications

    Patients who reported that staff explained about medicines before giving it to them:

    • 59% Staff "always" explained.
    • 21% Staff "sometimes" or "never" explained.
    • 20% Staff "usually" explained.
  • A

    Informs About Recovery at Home

    Patients who reported that they were given information about what to do during their recovery at home:

    • 88% Yes, staff "did" give patients this information.
    • 12% No, staff "did not" give patients this information.

Disclosures & Footnotes

  • Patient Recommended

    2015-04-01 through 2016-03-31

    -

  • Delivers Timely Help

    2015-04-01 through 2016-03-31

    -

  • Keeps Rooms Clean

    2015-04-01 through 2016-03-31

    -

  • Keeps Quiet Rooms at Night

    2015-04-01 through 2016-03-31

    -

  • Has Nurses who Communicate

    2015-04-01 through 2016-03-31

    -

  • Has Doctors who Communicate

    2015-04-01 through 2016-03-31

    -

  • Controls Pain

    2015-04-01 through 2016-03-31

    -

  • Communicates About Home Care

    2015-04-01 through 2016-03-31

    -

  • Communicates About Medications

    2015-04-01 through 2016-03-31

    -

  • Informs About Recovery at Home

    2015-04-01 through 2016-03-31

    -